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here to get priority supportEffective Date: May 12, 2025
This Notice of Privacy Practices ("Notice") is provided on behalf of Mindtra Health, LLC ("Mindtra"). It describes how medical information about you may be used and disclosed, and how you can access this information. It also outlines your rights regarding your protected health information ("PHI"). PHI includes any identifiable information about your past, present, or future physical or mental health condition and related health services.
Mindtra may use or disclose your PHI without your written authorization for purposes of treatment, payment, healthcare operations, and other legally permitted or required activities:
Your PHI may be used to provide you with healthcare services and shared with providers involved in your care both within and outside of Mindtra.
Your PHI may be used to bill and receive payment for services rendered. This includes eligibility verification, claim processing, and utilization reviews.
Your PHI may be used for clinical improvement, staff training, quality assurance, licensing, and business operations necessary to provide you with effective care.
Mindtra may share limited PHI with third-party service providers who assist in business functions. All business associates are bound by HIPAA regulations and contractual obligations to protect your information.
Mindtra may contact you to remind you of appointments or provide information about treatment options or health-related services. You may request preferred methods of communication.
Your PHI may be disclosed if a Provider reasonably believes you pose a danger to yourself or others, or if required to report abuse, neglect, or domestic violence.
PHI may be disclosed in judicial or administrative proceedings in response to court orders, subpoenas, or other lawful processes.
When applicable, Mindtra may share PHI for research purposes under strict conditions and with appropriate safeguards. Identifiable information will not be published.
Mindtra may disclose limited PHI in compliance with workers compensation laws.
If Mindtra is acquired or merged, your PHI may be transferred as part of the business transaction. You will retain your rights to your PHI.
If a data breach occurs that compromises your PHI, you will be notified in accordance with federal law.
If you are incarcerated, your PHI may be disclosed to the correctional facility when necessary for your care or safety.
Mindtra may disclose PHI to public health authorities, oversight agencies, coroners, or medical examiners as required by law.
PHI may be disclosed to military authorities or for national security and intelligence activities when required by law.
Mindtra will not use or disclose your PHI for the following without your written authorization:
You may revoke any authorization at any time in writing.
You may request not to have your PHI shared with friends, family, or others involved in your care, except where necessary or required by law. You may also opt out of HIE (Health Information Exchange) participation by writing to info@mindtrahealth.com.
You have the following rights with respect to your PHI:
You may request a copy of your medical records in paper or electronic form. Requests must be submitted in writing.
You may request corrections to your records. Mindtra is not required to accept all requests but will provide a written explanation if denied.
You may request a list of certain disclosures of your PHI made over the previous six years, excluding disclosures for treatment, payment, and operations.
You may request limitations on how your PHI is used or disclosed. Mindtra may not be required to agree unless the restriction involves self-paid services and the disclosure would otherwise go to an insurance plan.
You may request to receive communications via specific means (e.g., only by email or only at work).
You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.
You will be notified if a breach occurs that compromises the privacy or security of your PHI.
Mindtra reserves the right to revise this Notice and will post updates on www.mindtrahealth.com. Revised Notices apply to all existing and future PHI.
If you believe your privacy rights have been violated, you may file a complaint with:
📧 info@mindtrahealth.com
📍 Mindtra Health, LLC
44 NW 17th St, Homestead, FL 33030