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Notice of Non-Discrimination

Effective Date: May 12, 2025

Mindtra Health, LLC ("Mindtra") complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Mindtra does not exclude, deny benefits to, or otherwise treat any individual differently because of race, color, national origin, age, disability, or sex.

Accessibility Services

Mindtra provides the following free services to people with disabilities and individuals whose primary language is not English:

  • Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (e.g., large print, audio, accessible electronic formats).
  • Free language services to individuals with limited English proficiency, such as qualified interpreters and written information in other languages.

If you need any of these services, please contact Mindtra's Member Services at info@mindtrahealth.com.

Grievance Procedure

If you believe that Mindtra has failed to provide these services or has discriminated against you in any other way based on race, color, national origin, age, disability, or sex, you may file a grievance with:

Director of Compliance
Mindtra Health, LLC
44 NW 17th St
Homestead, FL 33030
📧 Email: info@mindtrahealth.com

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
📞 1-800-368-1019
📞 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.